Question 1

Are employers allowed to attend workers’ compensation doctor appointments?

Accepted Answer

No. Due to privacy issues and injured worker rights, employers may not be present at workers’ compensation doctor’s appointments, workers’ compensation physical therapy appointments or in the examining room with an injured worker.

Question 2

When employees are scheduling workers’ compensation doctor appointments, what should an owner or employer do?

Accepted Answer

An employer can offer to take the employee to their medical appointment at the most appropriate facility.

Question 3

When an employee has a workers’ compensation injury, are they allowed to choose their own doctor?

Accepted Answer

The employee’s option to choose their own doctor depends on the state where the claim is filed. Some states require employers to select the medical provider, to keep the medical care in-network. Other states require the employer simply provide the injured worker with a variety of in-network choices for the employee to choose from. There are states that do not allow employers to direct treatment at all. In these instances, the treatment plan and choice of medical provider is the sole responsibility of the injured worker.

Question 4

Does an insurance company representative need to be present for the appointment?

Accepted Answer

An insurance company representative is not required nor permitted to be present for the appointment. However, insurance companies may contact physicians before and after an appointment to obtain information about the injury or illness.

Question 5

How do small business owners know what their state law dictates for doctor appointment protocol?

Accepted Answer

Each state has relevant information listed on their government website and you may also consult your local insurance agent for case-by-case information.

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